Cancellation Policy

 

BMC prices its courses very competitively and short notice cancellations mean loss of revenue, which would eventually have to be recovered in increased fees to future candidates. In addition, cancelled bookings deprive other people of places on courses that would otherwise be available to them. We therefore have a strict policy of charging where cancellation takes place at short notice.

In the event of cancellation, half the course fee is payable if the cancellation occurs less than eight weeks from the course start date. The full course fee is payable if it occurs less than four weeks from the course start date. This includes cancellation of bookings which are to be part-funded by Enhanced Learning Credits. In the case of courses with national exams, such as; PRINCE2®, MSP® and M_o_R®, liability for the full course fee occurs once the pre-course preparation pack has been despatched.

The balance of Course Fees is payable no later than the eight weeks prior to the course start date, or immediately, if the eight week point has already passed.

Service personnel intending to use ELCs to pay the balance of Course Fees should forward the ORIGINAL Claim Authorisation Note (CAN) together with the course fee deposit to BMC by post at the earliest opportunity but in any event not more than 15 working days after making your provisional booking, otherwise your provisional place is likely to lapse. If you are facing difficulties obtaining your CAN, please communicate with us so that, where possible, we can make appropriate alternative arrangements.